M240 Privacy Policy – How We Protect Your Data
This Privacy Policy explains how m240 collects, uses, stores and protects the personal information of users in Malaysia. We are committed to safeguarding your privacy at every stage of your experience on this platform.
By using the m240 platform, you agree to the data processing practices described in this policy.
Information We Collect While You Use the Platform
M240 collects several categories of information to keep the platform running smoothly and deliver a personalised experience for every user in Malaysia. The following types of information are collected:
- Account Information: Your full name, email address, phone number, date of birth and login credentials provided during registration.
- Payment Information: Transaction details in Malaysian Ringgit (MYR), payment methods used such as local digital wallets, and deposit and withdrawal records. Full card or bank account numbers are not stored directly by m240.
- Device and Browser Information: Device type, operating system, web browser, IP address, screen resolution and other technical information automatically transmitted by your device when accessing the platform.
- Usage Data: In-platform activity records including games played, bets placed, access times, pages visited and user navigation actions.
- Cookies and Tracking Data: Information collected through cookies and similar tracking technologies to facilitate logins, save user preferences and analyse platform usage patterns.
All information is collected only when relevant and necessary for the purposes stated in this policy.
How Your Information is Used
Your account information is used to create and manage your m240 account, verify your identity, process logins, send important notifications and communicate with you regarding platform services.
MYR payment details are used solely to process deposits, withdrawals and any financial transactions within your account. Transaction records are also used for compliance with Malaysian financial regulations.
Usage data helps m240 understand how users interact with the platform, identify technical issues, improve the interface and optimise platform performance for a better overall experience.
Device information and account activity are used to detect unauthorised access attempts, prevent fraud, monitor money laundering and ensure the security of all platform users.
With your consent, m240 may use your email address or phone number to send information about promotions, new bonuses and platform updates. You can opt out of these communications at any time through your account settings.
Certain information is retained and used to fulfil legal obligations in Malaysia, including financial reporting requirements, authority-directed investigations and anti-money laundering compliance.
Cookies and How to Control Them in Your Browser
M240 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit a website. The following types of cookies are used:
- Essential Cookies: Required for core platform functions such as maintaining login sessions and saving security preferences. These cookies cannot be disabled without affecting platform functionality.
- Functional Cookies: Saves user preferences such as language, display settings and previously entered form details for a smoother experience.
- Analytics Cookies: Helps m240 understand how users engage with the platform through aggregated, non-personally identifiable data. This information is used for ongoing improvements.
You can control and delete cookies through your browser settings at any time. However, disabling certain cookies may affect how the m240 platform functions on your device.
How to Manage Cookies
- Open your browser settings and look for the "Privacy" or "Security" section
- Select an option to view, manage or delete stored cookies
- Enable the "Do Not Track" option if your browser supports it
- Cookie settings will apply on your next visit to the platform
Data Storage, Security and Third-Party Sharing
How Your Data is Stored and Protected
All data collected by m240 is stored on servers protected with 256-bit SSL encryption. Access to users' personal data is restricted to staff who require it to perform their duties, and all staff are bound by strict confidentiality obligations.
Data is retained for as long as your account is active or as required to meet legal obligations. Once an account is closed, data that is no longer needed will be deleted or anonymised within a reasonable timeframe.
When Data Is Shared with Third Parties
M240 does not sell, lease or trade users' personal information to any third party for marketing purposes. However, in certain circumstances, information may be shared with:
- Payment service providers that process your MYR transactions
- Technical service providers who help operate the platform
- Malaysian authorities where required by law or court order
- Related entities in the event of a business merger or acquisition
Your Rights as a User and How to Contact Us
As an m240 platform user, you have several rights regarding your personal data protected under Malaysian law:
- Right to Access: You have the right to request a copy of the personal information we hold about you. Submit your request via our support email.
- Right to Rectification: If the information we hold is inaccurate or outdated, you have the right to request a correction. Most profile details can be updated directly through your account settings.
- Right to Erasure: You may request the deletion of your personal data, subject to legal obligations that require us to retain certain records for a specified period.
- Right to Withdraw Consent: For data collected based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting your general use of the platform.
M240 reserves the right to update this Privacy Policy from time to time to reflect changes in data processing practices or legal requirements. Users will be notified of any material changes via in-platform notifications or email.
For any enquiries, requests or complaints regarding your privacy and data protection on the m240 platform, please contact our team by email at [email protected]. You may also refer to the FAQ for further information.
Contact Our Privacy Team
For data-related enquiries:
We will respond to privacy-related requests within 14 business days.
View FAQ Create an AccountYour Privacy is Our Priority
M240 is committed to keeping your data secure and managing it with full transparency. Create an account and enjoy an online entertainment platform built on the trust of Malaysian users.